ICE Health Systems Release Summary 58.0

We are pleased to announce the release of ICE 58.0.


  • Reporting
    • Ability to search and report on Data Hook Individuals from Document Submissions report.
    • Ability to search on a Patients Outstanding Total in the Patient Accounts Receivable (AR) Report.
    • Patient Outstanding report type has been added to the Financials area. 
      • Under Patient Outstanding Search Fields, the options include:
        • Patient Outstanding Balance (OB) Amount
        • Ortho Payment Plan (PP) Billed Outstanding Balance Amount
        • Non-Ortho Payment Plan Billed Outstanding Balance Amount
        • Patient is on an Active Ortho Payment Plan
        • Patient is on an Active Non-Ortho Payment Plan
      • The other search options relate to Patient Search Fields (e.g. Demographics or Custom Fields).
      • The reporting display options for both Ortho and Non-Ortho Payment Plan Schedule include:
        • Total
        • Billed
        • Outstanding
        • Remaining
        • Start Date
        • End Date
      • Group by options on Aggregate & Chart reports include:
        • Clinic Group Title
        • Patient Chart #


  • Insurance
    • Default date range on Batches has been updated to 10 days.
    • When defining a Billing or Treating Provider if required fields are missing, the error message now provides the specific fields that are missing.


  • Financials
    • Fixed an issue where the electronic PD/PA claim submission was stuck in processing.
    • Fixed an issue where the Patient aging bucket balance was not updating after making a debit adjustment.
    • Fixed an issue related to adjustments not affecting Patient Balance correctly.
    • Addressed various issues throughout Financials.
  • Data Import/Export
    • Addressed the issue of not all Files or Images being processed during an import.

We are grateful to the members of the Collaboration for Health IT as well as the many private clinicians and staff who have and continue to lead this project with ICE Health Systems. Our goal is to serve the world of healthcare with excellence through a system that is built for the needs of today and tomorrow. This release is the next step in achieving our collective goal.

Thank you.

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