ICE Health Systems Release Summary 60.0

We are pleased to announce the release of ICE 60.0.


  • Practice Branding
    • The login page buttons now use the Menu colors under Practice Settings – Practice Information – Practice Branding – Theme as follows: 
      • Primary for text color
      • Secondary for button color
  • Reporting
    • For the Individual List report, there are now search fields related to “Relationships”: Relationship Type, Individual & Related Individual.
    • There is a new report type for “Validations”, in which you can search and report on:
      • Validation Entries (Date, Type, Description)
      • Creating Individual fields
      • Patient fields
      • Validating Individual fields


  • Orthodontic Charting
    • Required fields when creating or editing an Orthodontic Treatment Plan are now identified.
    • The history table for Orthodontic Treatment Plans has been expanded to include more details about what changed.
    • The planned procedures link in Orthodontic Charting no longer includes planned procedures that were created from an Orthodontic treatment plan.
  • Patient/Provider Management
    • The list of states for the country of Columbia are now available and required when saving an address.
  • Practice Settings
    • From the Orthodontic Procedure List in Practice Settings, the name of a procedure list column value can now be edited before saving.
  • Reporting
    • In the Audit Report, “Event Time” has been renamed to “Event Date/Time”.
  • Treatment Planning
    • Unscheduled appointments that are linked to a treatment are also listed as a link from the consolidated pop-up.
    • When adding ‘Additional Providers’ in Procedure Input panel, the provider roles (as defined for Charting) will now filter to only those provider groups linked to those roles. This is the same functionality available when adding additional providers to Appointments for those provider roles defined for Scheduling.
    • When using the “Save and Add New” button, it now uses the auto-filled tooth/surface from the initial treatment that was added to a finding.
  • User Experience
    • A provider’s Localization Language setting (introduced in 59.0) determines if the ICE Help loads in English or Spanish.
    • Small improvements have been implemented throughout the system.


  • Documents
    • Consent tables will now appear in document PDFs when generated from a Document Summary.
  • Notifications
    • Fixed issues related to Notifications for Mail Merge processes.
    • Report template share notifications now indicate the report type.
  • Practice Branding
    • If the login page background color is set to black, then you can now see what is being typed in for username & password.
  • Practice Settings
    • Fixed an issue when editing a Time Slot from an Appointment Type where the minute dropdown options appeared in the top left corner.
    • Fixed issue of being unable to change the Primary phone number type for Clinics and Clinic Groups.
    • When saving a clinic without a phone number, there is now only one error notification.
  • Reporting
    • Address type of “Inactive” should now show properly in the report options.
    • Fixed an issue when creating a Report Template on search fields.
    • Fixed the issues with incorrect Appointment date/times in the Scheduling reports as per practice time zones.
  • Scheduling
    • An error is provided only if an appointment is being created on a date in the past. If an appointment is being created for earlier in the day, then this is simply highlighted to the user but is allowed.
    • ‘Create Appointment’ functionality is no longer available from the Treatment Planning Panel when Scheduling Permissions are off.
    • The number of appointments showing on the Clipboard has been increased and scrolling enabled.
  • Telehealth
    • Floating video panel is now able to be dragged out of the Chrome window (e.g. to an external monitor).
  • Treatment Planning
    • Fixed an issue with Prosthodontic procedures not being able to move to “Completed” status.
    • Fixed issue of material findings appearing on the Treatment Plan (only should appear in the General Procedure List).
    • There is now only one user selected checkbox for consent of a Step Set.
  • User Experience
    • Various issues have been addressed throughout the system.
  • Validation
    • Fixed issue where changes to surfaces on treatments or diagnostic findings were not creating validation history items.
    • When a finding is charted with no area, the validation entry no longer says ‘null’.

We are grateful to the members of the Collaboration for Health IT as well as the many private clinicians and staff who have and continue to lead this project with ICE Health Systems. Our goal is to serve the world of healthcare with excellence through a system that is built for the needs of today and tomorrow. This release is the next step in achieving our collective goal.

Thank you.

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