Our Training and Client Care Team has worked with the instructional designers in the Collaboration for Health IT to build a library of written and video training materials as well as support elements throughout the EHR.

Training materials are updated regularly, meaning users always have direct access to the most recent support and training materials at anytime.

Each user or team receives customized training based on their needs and role. This includes access to a training environment so that everyone can practice what they’re learning and explore on their own time.

Live online and on-site training at your clinic can also be arranged to supplement your online training.

Contact Client Care

Need to contact our Client Care Team?

  • Submit a request using the Feedback feature inside ICE
  • Email Client Care:
  • Give us a call on the Client Care support line: 1-866-721-0487

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